Guides & Resources
City-by-city and topic guides on water, fire, and storm damage restoration, roofing, remodeling, and insurance claims for Metro Atlanta homeowners.
How to Use These Guides
The guides below are grouped by the kind of damage or project. Most groups hold three kinds of pages: first-steps checklists for when something has just happened, explainers on how the work and the insurance claim go, and local pages for a specific city or county. These are the usual places to start.
If the damage just happened
Start with the checklists: what to do after a flood in Georgia, what to do after water damage in Douglasville, what to do after a house fire in Georgia, and emergency roof repair after a storm. They cover the first steps to take while you wait for help. If water is still coming in or the home is not safe, call us any time at (404) 913-3030.
If you are working through insurance
The Insurance & Claims FAQ group answers coverage questions about burst pipes, AC leaks, and sewage backup, plus restoration cost and timing. Storm flooding coverage is in the Storm Damage group, fire coverage is in the Fire Damage group, and the roof claim guide is under Roofing. When a claim is just starting, the most useful thing to have is a record of the damage before cleanup: photographs of each affected room, the source if it can be seen, and damaged items before they are thrown out. The insurance guides explain how that record is used, from the adjuster inspection through the agreed scope, and what a supplement is when the first scope misses part of the damage. If you already have a scope of loss from your insurer, Estate Solutions reviews it at no charge and tells you whether it appears to cover the full damage. For storm claims, Estate Solutions cross-references your address with NOAA and NWS storm reports to confirm the storm date, and that documentation is free with every inspection. If a claim was denied or underpaid, the claim guides explain the options for disputing the adjuster's scope.
If you want to know how long it will take
The timeline guides walk through each phase: the water damage restoration timeline for Georgia, the fire damage restoration timeline, and the FAQs on how long water and fire restoration take. Structural drying and dehumidification has its own page under Water Damage.
If you are planning a project
The Remodeling and Roofing groups cover planned work: kitchen and bathroom remodeling, basement finishing, home additions, whole-home renovation, roof inspections, and roof replacement. The Walkthrough Transcripts group has short written walkthroughs, including a phase-by-phase kitchen remodel.
If a storm just passed
Check the Storm Damage group for how to tell whether your house has storm damage and the hidden signs of water damage after summer storms. Emergency roof tarping in Douglas County is under Roofing, for the time between the damage and the permanent repair.
If you own a business property
Commercial water damage restoration in Douglas County has its own page in the Water Damage group. The general contractor page for Douglasville is in the Remodeling group.
Looking for your city? Most groups include local pages across Metro Atlanta and West Georgia, each covering that service for the area. The Service Areas group links to the Atlanta page, and the footer links to every other area we serve.
Water Damage
These guides cover water damage from the first hour through the finished repair. They start with the emergency pages: what to do after a flood in Georgia, what to do after water damage in Douglasville, and the 24-hour response pages for Douglasville and Atlanta. Next come the process guides: the water damage restoration timeline for Georgia and how structural drying and dehumidification work. The rest are city and county pages for Marietta, Austell, Powder Springs, Carrollton, Kennesaw, Smyrna, Cherokee County, Gwinnett County, Fulton County, and Atlanta, plus commercial water damage in Douglas County. Each local page explains how restoration works in that area and how to reach us there. If you are not sure which page fits, start with the flood checklist or the Douglasville first-steps guide, then read the timeline so you know what each stage of drying and repair involves.
Fire Damage
These pages explain fire and smoke damage restoration in Georgia from the insurance side and the homeowner side. The FAQs answer the questions people ask first: whether homeowners insurance covers fire damage, what to do after a house fire, and how long restoration takes. The timeline and cost guides lay out the phases of a fire restoration and what drives the price. The local pages cover Newnan, Paulding County, and Smyrna, where the Smyrna page focuses on insurance claims. The fire damage restoration FAQ for Atlanta collects the most common questions in one place. If the fire was recent, start with what to do after a house fire; smoke and soot cleanup has its own group below.
Storm Damage
These guides explain storm damage in Georgia: how to tell whether your house has it, the hidden signs of water damage that show up after summer storms, and what storm damage restoration covers. The insurance pages explain whether homeowners insurance covers storm flooding and how claim assistance for water and storm damage works. Emergency roof repair after a storm and the hurricane damage guide cover the urgent first steps. The local pages cover Bartow, Clayton, Hall, Rockdale, and Douglas counties, plus Carrollton, Newnan, Marietta, Villa Rica, Duluth, and McDonough. The Atlanta storm-season guides cover hail, fall storms, and the 2026 season. Several of the storm pages are written for a specific season; the rest apply year-round.
Smoke Damage
Smoke and soot cleanup is its own job within fire restoration. These pages explain soot and odor removal in Marietta and smoke damage cleanup in Acworth, Smyrna, and Kennesaw. Each one describes what smoke cleanup involves and how to reach us in that city. For the full fire restoration process, including the insurance side, see the Fire Damage group above.
Roofing
These pages cover roof repair, roof replacement, and roof insurance claims. The Atlanta pages explain roof inspections, leak repair, and storm and hail repair. The insurance roof claim page explains how a roof claim works. The local roof repair pages cover Canton, Kennesaw, Lawrenceville, Marietta, Stockbridge, and Woodstock, and the replacement pages cover Cherokee County, with roof replacement and roofing contractor pages for the wider Metro Atlanta area. Emergency roof tarping for Douglas County is here too, for the period between storm damage and the permanent repair. If a storm damaged your roof, the Storm Damage group above also has roof repair and replacement pages for Marietta, Villa Rica, Duluth, and McDonough.
Remodeling
These pages cover remodeling work beyond restoration: basement finishing, home additions, whole-home renovation, and kitchen and bathroom remodeling. Several are Douglasville pages, including general contracting, home remodeling, home restoration, and additions. The Atlanta pages cover renovation and basement finishing. The basement flooding water extraction page for West Georgia is grouped here with basement finishing. For the order of work in a kitchen remodel, see the kitchen walkthrough in the Walkthrough Transcripts group below.
Insurance & Claims FAQ
These FAQs answer the insurance questions homeowners ask most after water damage in Georgia. They cover whether a policy pays for burst pipes, AC leaks, or sewage backup, and whether you can stay in the house during repairs. They also cover what restoration costs, how long it takes, and the difference between water mitigation and restoration. The public adjuster page explains how a public adjuster's role differs from a contractor's. The claim guides for Smyrna, Marietta, Douglasville, and Kennesaw explain how a water damage claim works locally, and the insurance claim FAQ pages collect the general questions in one place. If you are not sure whether your damage is covered, the Georgia homeowners insurance water damage FAQ is the place to start.
Service Areas
The Atlanta service area page covers the city of Atlanta in Fulton County. For every other city and county we serve, use the service-area links in the footer. Most of the groups above also include city and county pages.
Walkthrough Transcripts
The walkthrough library holds short written transcripts, each on a single topic: the first 24 hours after water damage, a checklist for after a house fire, emergency roof tarping after a storm, how a restoration insurance claim works, and a phase-by-phase kitchen remodel. Each page is text you can read in a few minutes.
Common Questions About These Guides
Are these guides specific to Georgia?
Yes. The guides are written for Georgia homeowners, and many are written for a specific city or county in Metro Atlanta or West Georgia.
Which guide should I read first after water damage?
Start with what to do after a flood in Georgia or what to do after water damage in Douglasville. Then read the water damage restoration timeline for Georgia, which walks through each stage in order.
Where do I start with an insurance question?
The Georgia homeowners insurance water damage FAQ covers the general question of what a policy pays for. The other FAQs in the Insurance & Claims group cover specific causes, such as burst pipes, AC leaks, and sewage backup.
Is there a guide for my city?
Many groups include city and county pages, so check the group for your type of damage first. For every other city and county we serve, use the service-area links in the footer.
What is the difference between the city pages and the topic guides?
Topic guides explain one subject for Georgia homeowners, such as the restoration timeline or insurance coverage. City and county pages cover one service in one area and how to reach us there.
Are the cost guides exact prices?
No. The cost guides explain what drives the price of water damage restoration, fire damage restoration, and sewage backup cleanup in Georgia. Your price depends on the scope of your project.
Do I need a public adjuster?
The public adjuster page explains how a public adjuster's role differs from a contractor's, so you can decide what fits your claim.
Can I stay in my house during repairs?
The Insurance & Claims FAQ group has a guide on staying in your house after water damage in Georgia, and the kitchen walkthrough covers staying home during a remodel.
Is there a guide on sewage backup?
Yes, two: whether homeowners insurance covers sewage backup in Georgia, and the cost of sewage backup cleanup in Georgia. Both are in the Insurance & Claims FAQ group.
Are the storm guides only about hurricanes?
No. They cover hail, summer storms, and fall storms, and there is a separate guide for hurricane season.
What if my question is not covered here?
Call us at (404) 913-3030. The section below has the same number.
How Estate Solutions serves Metro Atlanta
Estate Solutions LLC is a Georgia-licensed general contractor (RBQA006428) and IICRC-trained restoration team based in Douglasville. When water, fire, or storm damage hits a home or business in Metro Atlanta, our crews handle emergency response, moisture control, demolition of unsalvageable materials, and reconstruction under one roof — so you are not coordinating three different vendors during a claim.
We document every stage with moisture readings, photos, and scopes written for insurance adjusters. Most sudden accidental water losses, fire events, and wind/hail claims can be billed directly to the carrier when coverage applies. For remodeling projects in Metro Atlanta, the same licensed team delivers kitchens, baths, basements, and additions with clear timelines and written change-order control.
Homeowners and property managers in Metro Atlanta call us for burst pipes, supply-line failures, appliance overflows, sewer backups, roof leaks after thunderstorms, and soot or smoke after a kitchen or electrical fire. Our technicians carry truck-mounted extractors, axial and refrigerant dehumidifiers, thermal cameras, and HEPA air scrubbers so mitigation starts on the first visit. After the structure is dry, our rebuild carpenters, plumbers, and finish crews restore flooring, drywall, cabinets, and paint to pre-loss condition — or better when you choose an upgrade path.
Choosing a single licensed contractor for mitigation and rebuild in Metro Atlanta reduces claim delays. We meet adjusters on site, explain category of water (clean, gray, or black), map wet materials, and keep a daily drying log. If materials stay wet too long, we isolate the work zone, remove affected porous materials, and dry and clean structural members before rebuild. Storm and roof work includes emergency tarping, drip-edge and flashing repairs, and full replacements using manufacturer-aligned systems.
Related services for Metro Atlanta
- Water damage restoration — 24/7 emergency mitigation and rebuild. Available to property owners throughout Metro Atlanta and nearby Metro Atlanta communities.
- Fire damage restoration — Fire and smoke recovery. Available to property owners throughout Metro Atlanta and nearby Metro Atlanta communities.
- Storm damage repair — Roof and structural storm work. Available to property owners throughout Metro Atlanta and nearby Metro Atlanta communities.
- Metro Atlanta service areas — Eleven-county coverage map and city pages. Available to property owners throughout Metro Atlanta and nearby Metro Atlanta communities.
- Henry County water restoration — Stockbridge, McDonough, and Hampton coverage. Available to property owners throughout Metro Atlanta and nearby Metro Atlanta communities.
- Hire a GC in Atlanta — Licensing and insurance checklist. Available to property owners throughout Metro Atlanta and nearby Metro Atlanta communities.
Prefer to talk through options first? Call 404-913-3030 any time, or send photos through our contact form. You can also review customer reviews, browse the project portfolio, and explore county hubs under service areas before you book. Estate Solutions remains locally owned, fully insured, and focused on clear communication from the first emergency call through final walkthrough in Metro Atlanta.