Question 1

What should I do immediately after a house fire in Atlanta?

Accepted Answer

Don't re-enter your home until the fire department has cleared it as structurally safe. Once cleared: (1) Call your insurance company to open a claim and get a claim number. (2) Document all visible damage with photos and video before anything is touched. (3) Call a licensed restoration contractor like Estate Solutions at (404) 913-3030 for emergency board-up and stabilization — this protects your property and your claim. (4) Secure temporary housing if the structure is uninhabitable. Act within 24–48 hours; Georgia insurers expect prompt notice.

Question 2

Can I stay in my home after fire damage?

Accepted Answer

It depends on severity. After any structural fire, do NOT re-enter until fire officials declare it safe. Even if only one room burned, smoke and soot spread through HVAC systems and penetrate walls — creating toxic air quality throughout the house. Smoke residue contains carbon monoxide, formaldehyde, and carcinogens. If there is any structural compromise, electrical damage, or heavy smoke odor, relocate until professional remediation is complete. Estate Solutions performs air quality and structural assessments to give you a clear answer within hours of your call.

Question 3

What are the most common causes of house fires in Atlanta during summer?

Accepted Answer

Summer in Metro Atlanta brings specific fire risks: (1) Outdoor grills placed too close to siding or decks — the #1 summer cause in Cobb and Fulton counties. (2) Overloaded circuits from air conditioning systems running continuously during Georgia heat waves. (3) Dryer lint buildup — dryers run more frequently in humid summers. (4) Lightning strikes during Atlanta's peak storm season (June–August). (5) Faulty extension cords and surge protectors stressed by additional AC load. If your home sustains fire damage from any of these causes, your homeowner's policy almost certainly covers it.

Question 4

How long does fire damage restoration take in Atlanta, GA?

Accepted Answer

Timeline depends on severity: Minor smoke damage (one room) typically takes 1–2 weeks. Moderate fire damage affecting multiple rooms runs 3–6 weeks. Extensive structural damage requiring reconstruction can take 2–4 months. Estate Solutions provides a written scope and timeline after the initial assessment. We coordinate directly with your insurance adjuster using Xactimate estimating software to keep the project on schedule and fully funded.

Question 5

Will my homeowner's insurance cover fire damage restoration?

Accepted Answer

Yes — fire is one of the most clearly covered perils in standard Georgia homeowner's insurance policies. Coverage typically includes: structural repairs, smoke and soot cleanup, contents replacement, and additional living expenses (ALE) if you must temporarily relocate. Estate Solutions documents every line item in Xactimate — the same software your adjuster uses — and handles supplement submissions if additional damage is discovered during restoration.

Question 6

What is the difference between fire damage and smoke damage restoration?

Accepted Answer

Fire damage is the direct destruction from flames — burned framing, charred drywall, melted fixtures. Smoke damage is the residue, odor, and soot that travels far beyond the burn zone through air circulation, often affecting rooms nowhere near the fire. Smoke that isn't properly cleaned causes permanent staining, lingering odor, and ongoing health risks. Estate Solutions handles both under one scope: structural repairs, HEPA soot removal, thermal fogging or ozone odor treatment, and content pack-out and cleaning.

Question 7

Can smoke and soot damage my HVAC system?

Accepted Answer

Yes — this is one of the most commonly missed items in fire damage claims. Smoke and soot enter the HVAC system immediately and spread to every room in the house. The ductwork, coils, and air handler can all be contaminated. Left untreated, the system will re-distribute smoke odor every time it runs. Estate Solutions includes HVAC inspection and duct cleaning in our fire damage scope, documented for your insurance claim.

Question 8

Do I need to throw away food and medications after a house fire?

Accepted Answer

Yes — discard all food (including sealed cans and packaged goods) exposed to heavy smoke or heat. Heat and toxic smoke particles can penetrate packaging. Medications are also compromised by heat and smoke exposure. Your insurance policy's contents coverage should reimburse these items. Document everything with photos and a written inventory before discarding. Estate Solutions can help you prepare a contents claim list.

Question 9

What is board-up service and why do I need it after a fire?

Accepted Answer

Board-up is the immediate securing of openings — windows, doors, roof penetrations — created by fire damage. It serves two purposes: (1) It prevents weather, animals, and vandalism from causing additional damage. (2) It satisfies your insurance policy's duty-to-mitigate requirement, which obligates you to prevent further loss after a covered event. Estate Solutions provides emergency board-up and tarping 24/7 across Metro Atlanta. Delaying board-up can give insurers grounds to deny secondary damage claims.

Question 10

How do I choose a fire damage restoration contractor in Atlanta, GA?

Accepted Answer

Look for: (1) Georgia contractor license — verify at verify.sos.ga.gov (Estate Solutions license: RBQA006428). (2) IICRC certification in fire and smoke restoration. (3) Experience writing Xactimate estimates — essential for getting your full insurance value. (4) Local references in Metro Atlanta. (5) No pressure to sign over your insurance rights (Assignment of Benefits) — you should always retain control of your claim. Estate Solutions checks every box. Call (404) 913-3030 any time — 24/7 emergency response.

Question 11

What if my fire damage insurance claim is denied?

Accepted Answer

Denied claims can often be reopened with better documentation, an engineering report, a reinspection, or assistance from a public adjuster or attorney. Common grounds for denial include 'failure to maintain' or 'gradual damage' — both challengeable with proper evidence. We help homeowners gather the cause-of-loss documentation, fire marshal reports, and moisture readings that turn denials into approvals.

Question 12

Does Estate Solutions handle both fire damage mitigation and full reconstruction?

Accepted Answer

Yes. We are a licensed Georgia general contractor (License #RBQA006428) with IICRC certification — we handle the complete restoration process under one contract: emergency board-up, smoke and soot removal, HVAC cleaning, structural repairs, drywall, flooring, roofing, painting, and full reconstruction. One contractor, one scope of work, one point of contact with your insurance adjuster. No need to manage multiple trades.

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