Water Damage Restoration Services Across Metro Atlanta
Estate Solutions LLC is a Georgia-licensed general contractor (License #RBQA006428), IICRC certified, and BBB A+ rated. We provide 24/7 emergency water damage restoration across Metro Atlanta, with a typical response window of same day.
If you have an active water emergency, call now — everything else on this page can wait until the water is stopped and extraction has started.
What "Water Damage Restoration" Actually Covers
The phrase covers a wider range of work than most people realize, and knowing which category your situation falls into helps set expectations for both the process and the timeline.
Emergency Water Extraction
Removing standing water fast, with truck-mounted and portable pumps, before it spreads further into flooring, drywall, and subfloor.
Burst Pipe & Plumbing Leak Cleanup
Locating and stopping the source (in coordination with a plumber where needed), then extracting and drying everything the leak reached.
Structural Drying
Commercial air movers, dehumidifiers, and daily moisture-meter monitoring — following IICRC S500 protocol — until the structure is confirmed dry throughout.
Ceiling & Wall Dry-Out
Water that travels through a ceiling or wall cavity needs targeted drying and, often, removal of soaked insulation or drywall that can't be salvaged.
Sewage Backup Cleanup
Category 3 (contaminated) water requires more extensive protective measures, more aggressive material removal, and antimicrobial treatment.
Mold Prevention
Mold can begin developing within 24–48 hours of water exposure. We apply EPA-registered antimicrobial treatments during the drying phase to reduce that risk.
Removal of Damaged Materials
Drywall, insulation, flooring, or cabinetry that can't be dried and sanitized to a safe standard is removed and documented for your insurance file.
Structural Repairs & Full Reconstruction
Once a space is dry and clean, we rebuild — framing, drywall, flooring, trim, cabinetry, and paint — to bring it back to its pre-loss condition.
Insurance Claim Documentation
Every step above generates documentation your insurance company will want to see; we build that record as we go rather than reconstructing it after the fact.
One Company, From the First Call to the Finished Rebuild
You won't need to find a separate rebuild contractor after drying and mitigation — Estate Solutions handles mitigation, removal of damaged materials, structural drying, and complete reconstruction in-house, one contractor for the whole insurance claim. Most restoration companies stop once the equipment comes out and leave repairs to whoever you can find and schedule next — often while your claim is still open. We treat that as one continuous job, from the first extraction visit to the final walkthrough, with one team and one point of accountability the whole way through.
How the Process Works
Call and Dispatch
We confirm your location and situation and send a crew — typically the same day across our Metro Atlanta service area, 24/7.
Emergency Extraction
Standing water is removed immediately.
Assessment and Classification
We identify the water category (clean, gray, or contaminated) and the extent of the damage, which determines what can be dried in place versus what needs to be removed.
Structural Drying
Equipment is placed the same visit and monitored daily with moisture meters until the structure is verified dry.
Removal of Unsalvageable Materials
Documented for your insurance file.
Reconstruction
Restoring the space to pre-loss condition.
Final Walkthrough
To confirm the work meets both our standard and your expectations.
Insurance Claims for Water Damage
Most standard homeowners and commercial policies cover water damage from a sudden, accidental event — a burst pipe or failed appliance, for example — but coverage always depends on the specific policy and the cause of the loss. We document moisture readings, photograph removed materials, and prepare a scope of work your adjuster can review, and we can work directly with your insurance company on billing. We do not adjust claims, and we do not guarantee a coverage outcome or that every loss requires the same scope of demolition or rebuild — that assessment is made case by case, and final coverage decisions rest with your carrier.
Residential and Commercial Water Damage Restoration
Most of the calls we get are residential — single-family homes, condos, and townhomes — but water damage doesn't stop at the property line between residential and commercial. We handle retail spaces, offices, restaurants, apartment communities, and multi-tenant buildings across Metro Atlanta with the same process and the same documentation standard, scaled to the size of the loss. Commercial losses usually come with an added variable residential losses don't: downtime, which is why we prioritize commercial emergency calls for scheduling and often work overnight or around business hours to minimize disruption. For multi-tenant residential buildings, fast extraction and clear communication with property management are as important as the drying and repair work itself.
Preventing Future Water Damage
A meaningful share of the emergency calls we take across Metro Atlanta are preventable with basic maintenance. Water heaters typically last 8–12 years; if yours is original to an older home, it's worth having it inspected before it fails on its own schedule rather than yours. Washing machine supply hoses are one of the most common sources of sudden, high-volume flooding. Homes with a history of basement or crawlspace moisture benefit from a properly sized sump pump with a battery backup. And for any property, knowing where your main water shutoff valve is — before you need it in an emergency — can be the difference between a five-minute fix and a five-figure claim.
What to Do Before Help Arrives
If you have an active leak or standing water right now, a few steps can limit the damage while you wait for a crew: shut off the water source if you can safely reach the valve, and cut power to any outlets or fixtures near standing water rather than risk a shock. Move furniture, rugs, and valuables out of the affected area if it's safe to do so, and photograph the damage before anything is moved or cleaned up. Avoid running a household vacuum on standing water, and don't turn on ceiling lights if the ceiling above is wet or sagging — call an electrician first. If the water is from a known contaminated source, stay out of the affected area entirely and wait for our crew.
Working With Property Managers, HOAs, and Insurance Adjusters
A large share of our work involves a second party beyond the homeowner — a property manager coordinating a rental, an HOA board managing a shared-building loss, or an insurance adjuster reviewing a claim. We build our documentation and communication process around that reality: a single point of contact on our team, a scope of work written in language an adjuster can act on quickly, and a willingness to walk a property manager or board member through what's happening on-site. If you're calling on behalf of a tenant, a client, or a building you manage rather than your own home, tell us that up front.
Why Property Owners Across Metro Atlanta Choose Estate Solutions
Licensed General Contractor
Georgia License #RBQA006428 — pulls permits, meets code
IICRC Certified
Restoration technicians certified to industry standard
BBB A+ Rated
Established company-wide credential
24/7 Emergency Response
Typically same day across our service area
One Company, Start to Finish
Mitigation, drying, and complete reconstruction — one contractor
Direct Insurance Coordination
We document and coordinate; your carrier makes final coverage decisions
Find Water Damage Restoration in Your City
Estate Solutions serves communities throughout Metro Atlanta. Explore dedicated coverage pages for:
Fulton / DeKalb: Atlanta · Sandy Springs · Decatur · Roswell
Cobb: Marietta · Smyrna · Kennesaw · Acworth
Douglas / West Metro: Douglasville (our headquarters city) · Villa Rica · Dallas
Gwinnett: Lawrenceville
Not sure where your city fits, or need the fastest path to dispatch? Visit our water damage restoration near me page, or our water extraction near me page if standing water removal is the immediate need. We also cover growing markets including Buford, Dunwoody, Fayetteville, Tucker, and Union City even before a dedicated page is live — call (404) 913-3030 for coverage confirmation.
Frequently Asked Questions
Water Emergency? Call Now — We're Here 24/7
Don't wait for damage to spread. Call (404) 913-3030 for immediate emergency dispatch, or request a free on-site assessment for non-urgent situations.
Estate Solutions LLC · 5493 Westmoreland Plaza C100, Douglasville, GA 30134 · Licensed General Contractor #RBQA006428 · IICRC Certified · BBB A+