Restoration Services in Austell, Cobb County
Estate Solutions serves Austell with restoration and remodeling - licensed GA GC #RBQA006428, IICRC certified. Call (404) 913-3030.
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If we accept your project, we never charge more than insurance agrees to pay.
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Will I owe more than my insurance pays?
Our pricing guarantee: If we accept your project, we never charge more than insurance agrees to pay. Your policy deductible still applies.
Austell homes along Sweetwater Creek
Austell was incorporated in 1885 and named for Gen. Alfred Austell, and it grew around a depot of the Georgia Pacific Railway. It sits on Sweetwater Creek, has many older homes (about 41% were built before 1980), and crosses a county line. Each of those changes how you should handle a damaged property here.
Austell damage: pick a starting page
Water in the house
- Austell water damage restoration — Our dedicated Austell page for extraction, drying and rebuild.
- Cobb County water damage — County-wide water coverage.
- The water restoration process — How the process works.
- Marietta water damage — Our Marietta water page, for comparison.
Fire, wind and trees (no Austell-named page yet)
- Fire restoration overview — How fire restoration works.
- Marietta fire damage — City-named fire page for nearby Marietta.
- Storm repair overview — How storm repair works.
- Cobb County storm damage — County-wide storm coverage.
- Marietta storm damage — City-named storm page for nearby Marietta.
Close by
- Cobb County coverage — County overview.
- Powder Springs — Neighboring city to the northwest.
Creek water or a burst pipe in Austell? Tell us which at (404) 913-3030 and we will point you to the right page.
Austell's flood and wind record
Sweetwater Creek, 2009 and 2010
In the September 2009 Atlanta floods, Sweetwater Creek near Austell set a new record 20 feet above flood stage and nine feet above its previous record crest, according to the National Weather Service, and the USGS found the peak more than six feet above the estimated 500-year flood level. In May 2010 the creek near Austell was nearly up to the Perkerson Mill Road bridge.
Wind and a tornado near I-20
In April 2011 the Cobb County Emergency Management Director reported at least a dozen trees down in Austell affecting five homes. In January 2023 a brief EF1 tornado spun up near Oak Ridge Road and Oak Ridge Parkway SW, about half a mile north of Interstate 20, and two homes on Poplar Log Place SW had major damage.
Flash flooding on Carol Way
In February 2020, radar estimated 3 to 5 inches of rain in a short period over Austell, and Carol Way flash-flooded.
Claims and permits in Austell
Know where the water came from
FEMA notes that standard homeowners policies generally do not cover flood damage; flood coverage is a separate policy. Before calling your insurer, write down whether rising water came in from outside or a pipe, appliance or roof leak let it in.
Cobb or Douglas?
Most of Austell is in Cobb County, but a small part of the city extends south into Douglas County. Permits for addresses inside city limits go through the City of Austell's Community Affairs office, 5000 Austell-Powder Springs Rd, Suite 141; (770) 944-4309, permits@austellga.gov.
Older houses and code upgrades
Census estimates show a median year built of 1993, but 19.5% of Austell's 3,176 housing units date from the 1970s and about 41% were built before 1980. In an older house, ask whether a repair will require bringing anything up to current code, and whether your policy includes ordinance-or-law coverage for that work. Check the FEMA flood map before any rebuild near the creek.
Sources for the local facts on this page
- National Weather Service Peachtree City — September 2009 Atlanta floods
- USGS Fact Sheet 2010-3107 (September 2009 Atlanta-area floods)
- FEMA — Flood insurance
- City of Austell — Permits (Community Affairs)
- Austell storm report, NCEI #227444 (Sweetwater Creek, May 2010)
- Austell storm report, NCEI #299515 (trees on homes, Apr. 2011)
- Austell storm report, NCEI #1079338 (EF1 tornado, Jan. 2023)
- Austell storm report, NCEI #881730 (Carol Way, Feb. 2020)
- Austell, Georgia — Wikipedia (history and geography)
- Census Reporter: Austell city, GA, year structure built (ACS 2020–2024)
- FEMA's Flood Map Service Center
Restoration Services in Austell, Cobb County
Older housing stock needs careful electrical and smoke remediation—our team clears soot and updates unsafe components.
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Austell FAQ
Is Austell in Cobb County or Douglas County?
Both. Most of the city is in Cobb County and a small portion extends south into Douglas County. Permits for addresses inside Austell city limits go to the City of Austell Community Affairs office at (770) 944-4309.
How high did Sweetwater Creek get in the 2009 flood?
The National Weather Service reports that Sweetwater Creek near Austell crested 20 feet above flood stage in September 2009, nine feet above its previous record. The USGS put the peak more than six feet above the estimated 500-year flood level.
Does homeowners insurance cover flood water in Austell?
Generally not. FEMA says standard homeowners policies typically do not cover flooding; that requires a separate flood policy. Water from a burst pipe or appliance is a different kind of loss, so note where the water came from before you file.