CASE STUDIES

Case Study:

Maximizing Insurance Claim for Home Damage Due to Vehicle Collision

in Douglasville, GA

This case study highlights the importance of having an experienced contractor like Estate Solutions advocate on your behalf if you are a property owner who has suffered damage to your home or commercial facility.

Overview of the Incident:
Garage Damage Due to Vehicle Collision

In June 2024 a homeowner in Douglasville, GA experienced a traumatic event when a driver lost control of their vehicle and crashed into the garage of their home. The impact caused significant structural damage, including the destruction of the garage's brick façade, framing, and internal structures.

The homeowner, already distressed by the incident, faced an additional challenge when their insurance provider initially offered a settlement that was insufficient to cover the necessary repairs.

The Challenge:
Insurance Dispute Over the Full Scope of Repairs

The homeowner contacted Estate Solutions, a licensed construction and restoration company specializing in insurance restoration.

The initial inspection revealed extensive damage that required the removal and rebuilding of the garage's structural elements, including the bricks, framing, insulation, and garage door. However, the insurance company's initial estimate failed to account for the full scope of work required to restore the garage to its pre-accident condition.

Our Approach:
Negotiating Insurance Claims with Expertise and Precision

Estate Solutions took on the challenge of negotiating with the insurance company to secure adequate funds for the repairs. Leveraging our expertise in insurance restoration and their proficiency in the Xactimate estimating software, the team at Estate Solutions meticulously documented all aspects of the damage and provided a detailed estimate that reflected the true cost of the repair work.

The negotiation process involved multiple discussions with the insurance adjuster, during which Estate Solutions advocated for the homeowner, ensuring that all necessary repairs were covered. Our deep understanding of the insurance process and ability to present a comprehensive and accurate estimate were critical in overcoming the initial underfunding.

Comprehensive Restoration Solution:
Rebuilding the Garage After the Collision

After a thorough review of the claim and continued advocacy by Estate Solutions, the insurance company agreed to revise their initial offer and provided the full amount needed to cover the repair costs. Estate Solutions then proceeded with the restoration work, which included:

Removing all damaged materials, including bricks, framing, insulation, and the garage door.
Rebuilding the garage structure with new framing and insulation.
Replacing the brick façade to match the original aesthetic of the home.
Installing a new garage door and ensuring all electrical and safety systems were restored.

Property damage restoration Douglasville GA

Successful Outcome:
Full Insurance Coverage and Complete Home Restoration

The property damage repair and restoration work was completed to the homeowner's satisfaction, with the garage restored to its original condition before the accident. The homeowner was extremely pleased with the outcome, as Estate Solutions not only managed the repair process but also ensured that the insurance company provided the necessary funds.

Estate Solutions' ability to accurately assess damage, negotiate with insurance providers, and execute high-quality repairs ensured that the homeowner's property was fully restored, providing peace of mind during a stressful time.

Conclusion:
Estate Solutions Displays Expertise in Navigating Complex Insurance Claim
in Douglasville, GA

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This case study underscores Estate Solutions' expertise in handling complex insurance claims and their commitment to ensuring homeowners receive the compensation needed to restore their homes. By specializing in insurance restoration and utilizing tools like Xactimate, Estate Solutions successfully navigated the insurance process, delivering a result that left the customer satisfied and their home fully restored.