CASE STUDIES

Case Study:

Comprehensive Restoration After Tree Damage and Water Intrusion
in Atlanta, GA Home

This case study highlights the importance of having an experienced full service restoration contractor who can effectively advocate for the homeowner in insurance negotiations.

Overview of Storm-Related Damage and Water Intrusion

In August 2024, a severe storm led to a tree falling onto a residential home in Atlanta, GA, causing significant structural damage and water intrusion. The impact resulted in extensive damage to the roof, leading to water seepage throughout the house, including the ceilings, walls, and hardwood floors. The homeowner faced overwhelming damage and required immediate and comprehensive restoration to return their home to its pre-loss condition.

Challenge:
Addressing Structural and Water Damage

The primary challenges in this case were multifaceted. Not only did the fallen tree cause direct structural damage, but the ensuing water intrusion also led to significant interior water damage. The ceilings and walls were compromised, and the hardwood floors suffered water damage. The initial insurance estimate provided to the homeowner was inadequate to cover the full extent of the necessary repairs, leaving them in a difficult position.

Approach:
Expert Insurance Claim Management and Restoration

Estate Solutions, a specialist in water damage restoration, was brought in to manage the claim and the restoration process. The team immediately recognized that the initial insurance estimate failed to account for the comprehensive work required to restore the home fully. Using their expertise in Xactimate, a leading estimating software in the insurance industry, Estate Solutions rewrote the estimate to reflect the true scope of work necessary.

The revised estimate included:

1. Complete structural rRepairs

Removal and replacement of damaged roofing, framing, and insulation.

2. Interior restoration

Replacement of damaged drywall, baseboards, and trim. This also included repainting and refinishing to match the home's existing decor.

3. Floor restoration

Sanding, staining, and applying polyurethane to the hardwood floors throughout the house to restore them to their original condition.

4. Comprehensive pack-out and storage

Estate Solutions managed the complete pack-out of all the homeowner’s furniture and belongings, ensuring they were safely stored during the restoration process.

Solution:
Securing Full Insurance Coverage for Restoration

Estate Solutions submitted the revised estimate to the insurance company and engaged in negotiations on behalf of the homeowner. Through persistent advocacy and detailed documentation of the damage, Estate Solutions secured the necessary funds to cover the entire scope of repairs.

The restoration work was completed meticulously, with all structural and aesthetic elements restored to their original state. The process also included the careful management of the homeowner's belongings, ensuring that all furniture was returned in excellent condition after the restoration was completed.

Outcome:
Complete Storm Water Damage Restoration in Atlanta, GA Home

The homeowner was extremely satisfied with the outcome, as Estate Solutions not only restored their home but also ensured that the entire process was stress-free. The house was restored to its original condition, and the homeowner was able to return to a fully repaired and safe living environment.

Call Estate Solutions For Full Service Storm and
Water Damage Restoration in Atlanta, GA

This case study exemplifies Estate Solutions' expertise in navigating the complexities of insurance restoration. Their ability to accurately assess the damage, negotiate with insurance providers, and execute comprehensive restoration work ensured that the homeowner received the full support and services needed to make their home whole again.